What Makes Menopause Care at Ms.Medicine Different

A Ms.Medicine menopause certified provider talking to a female patient.

Last updated August 2025

If you've ever felt like your doctor is rushing to move on from your hot flashes, sleep issues, or hormonal changes with a shrug and a handout, you're not alone. Too many women find themselves navigating menopause without real guidance. At Ms.Medicine, we believe midlife care should be intentional, evidence-based, and personal, because menopause isn't a single event; it's a complex transition that deserves more than 10 minutes of attention.

"Menopause is a chapter in every woman's life, but most doctors were never taught how to read it," says Dr. Jennifer Kostacos, MSCP of Premier Medicine and Wellness.

Our Providers Are Menopause-Certified (And That Matters)

All Ms.Medicine physicians and advanced practice providers who manage menopause are Menopause Society Certified Practitioners (MSCPs). This certification isn't just a line on a resume; it represents advanced training in:

  • Hormone physiology and treatment

  • Non-hormonal therapies

  • Bone health and cardiovascular risks

  • Sexual and genitourinary medicine

Learn more: Why certification is important.

We Start by Listening (And We Don't Rush)

Unlike traditional practices, where you may feel like your concerns are crammed into a 10-minute visit, our concierge model allows time to go deeper:

  • 60 to 90-minute initial visits to review history and symptoms

  • Comprehensive symptom matrix to understand patterns

  • Secure messaging and unlimited follow-ups so you never feel stuck waiting

"When we give women space to talk, they tell us everything we need to know," says Dr. Lindsey Cassidy, founder of Lindsey Cassidy, MD & Associates.

We Use Tools That Actually Work

Here's what to expect when you partner with a Ms.Medicine provider for menopause care:

1. Full Symptom Matrix

Our process begins with a detailed questionnaire that tracks more than 30 possible symptoms, from brain fog and mood changes to bladder urgency and joint pain. Your symptoms tell a story, and it's one we're trained to read.

2. Advanced Lab Testing

Yes, we test hormone levels, but that's just the beginning. We also screen for:

  • Thyroid imbalances

  • Iron/ferritin levels

  • Inflammatory markers

  • Blood sugar (A1c)

  • Vitamin D levels

This comprehensive approach helps us identify what's hormonal and what's something else.

3. A Personalized Treatment Plan

Treatment isn't one-size-fits-all. Depending on your needs, your plan may include:

  • Bioidentical hormone therapy (estrogen/progesterone)

  • Non-hormonal meds, like oxybutynin for hot flashes

  • Testosterone therapy for low libido (where appropriate)

  • Pelvic floor therapy

  • Supplements with real research behind them

Related: Menopause and Memory: Boosting Cognitive Health

We See You as a Whole Person

Menopause doesn't just affect hormones; it touches every part of your life. That's why our providers are trained in the intersection of menopause with:

  • Mental health and mood

  • Heart and bone health

  • Sexual wellness and intimacy

  • Sleep and cognitive function

We know menopause often collides with career shifts, caregiving, aging parents, and identity changes. We're here to guide, not just treat.

What Patients Say About the Difference

Our patients often come to us after feeling dismissed or overlooked in traditional care settings. They tell us:

  • "I finally feel like someone listened."

  • "This is the first time I've understood what's happening to my body."

  • "You gave me back my energy and clarity."

When menopause care is done right, it doesn't just manage symptoms; it transforms quality of life.

Explore More: Menopause Resources We Recommend

Looking to dive deeper into menopause care?

Is It Time to Upgrade Your Menopause Care?

If your current provider isn't asking the right questions or doesn't have time to dig into your symptoms, it might be time for something better.

At Ms.Medicine, we combine deep menopause expertise with concierge-level access. You don't have to navigate this alone. And you don't have to settle.

Find a Menopause Society Certified Practitioner near you.

Let's Redefine What Midlife Feels Like

We believe menopause care should be proactive, not reactive. Personal, not generic. Hopeful, not frustrating. That's the Ms.Medicine difference, and we're just getting started.

Ready to take the next step? Schedule a consultation with a provider trained to treat the whole you.


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